MANAGEMENT PROCESS AND ORGANISATIONAL BEHAVIOUR

About Book

Every BBA and B.Com student eventually asks the same question: how do organisations actually work — and why do people inside them behave the way they do? *Management Process and Organisational Behaviour* answers both halves of that question in one book, closely aligned with the GGSIPU syllabus. The first half builds a strong foundation in management itself — how the discipline evolved, how managers plan, organise, and decide, and how structure gets built around strategy. The second half turns inward, unpacking the psychology of the workplace: personality, learning, perception, motivation, leadership, power, conflict, and culture — the human factors that make or break even the best-laid plans. Written by Dr. Ruchi Khandelwal and Ms. Ramika Verma, the book is built for how students actually study: clear explanations without unnecessary jargon, comparative snapshots that make revision fast, glossaries for quick recall, and short- and long-answer practice questions at the end of every unit. The result is a book that doesn't just cover the syllabus — it makes the syllabus easier to retain and easier to write about in an exam hall. For students who want to understand management as a working system, not just a list of definitions, this book is designed to be the one they keep coming back to.