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ISBN : 978-93-7462-307-7

Category : Non Fiction

Catalogue : Self Help

ID : SB22335

The ART OF STAYING NUMBER 1

45 Months at the Top: The Habits, Systems and Mindset Behind Consistent Operational Excellence

Rajesh Rajan

Paperback

419.00

e Book

149.00

Pages : 185

Language : English

PAPERBACK Price : 419.00

About Book

The Story Behind 45 Months at Number One My story begins with my stint at Reliance Jio, where I had the privilege of serving as the Enterprise Service Head for the state of Gujarat, based out of Ahmedabad. It was a challenging and exciting assignment. Our performance was measured through a comprehensive set of customer-service and operational parameters, evaluated through the annual performance cycle. The objective was not merely to deliver numbers, but to create a culture of operational excellence, customer centricity, consistency and execution discipline. The period covered by this journey was from April 2020 to December 2024. During this time, our Gujarat operation achieved and, more importantly, sustained the India Number One position in our category among the country's top business and revenue states for 45 months.


About Author

 Currently working with Reliance JIO as a State Enterprise Customer Service Head for Gujarat State.  Leadership Expertise in building Teams for Large Operations & developing bench strength for Organisations  Having Trained & mentored young leaders for Large & strategic roles across geographies & industries.  Professional having 25 plus years of experience across Operational & Strategic assignments on varied geographies.  Worked previously with Xerox / Airtel / IDEA Cellular & Essel Group for Leadership roles in different geographies.  Handled largest base of monthly 100 Cr billing as Collection & Commercial Head for Power industry for Essel Group for Utility business.  Successful track record of managing a Huge network of Agencies to maximize operational efficiency of circle operations  Adept in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction ________________________________________

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